INDUSTRY

E-Commerce & Retail:

When you use BELLS BPO, your goods will be promoted and handled for large sales by a team of competent E-commerce professionals. We promise to treat everything with care and to provide you with lower rates than competing businesses with comparable infrastructure. In addition, We also offer round-the-clock customer support to help your clients at any moment. In addition to our core offerings, we provide a la carte options like digital marketing, SEO optimization, and sales and management. Remember that every time you need us, we are just a ring away.

INDUSTRY

Information Technology:

We give you a team of IT experts who can help you with your IT problems. Our IT team keeps all electronic devices in check and protects your privacy. Regular network and data security reviews are essential, so our IT experts are here to help you develop the best IT policy and train your new employees. We give you the best services by setting up online appointments and meetings on your website or entering all of your company’s data into a file to make your calculations easier.

INDUSTRY

Healthcare:

We provide every possible online service related to medical care. Online patient appointment scheduling is our specialty, and we have a dedicated staff that answers all calls from patients with questions and concerns and helps them set up appointments. Bells will provide you with the most empathetic team members who will answer your phone calls with a soothing voice and act as your assistant. Inbound and outbound call services will be provided to promote your healthcare products.

INDUSTRY

Service Providers:

Bells BPO provides you many services in different fields such as Customer Services, Dispatch Services, Sales & Technical Support, Digital Marketing, Virtual Assistant, Email Marketing, Live Chat Support, SEO Services, Leads Generation, Inbound & Outbound Calling services, Cold Calling, Website Design, And Development and much more. Check our services section to learn more. We have professional teams of all services which provide you best results in every work.

INDUSTRY

Transport:

BELLs boosts up your travel business by providing you the complete facility of call centers for cabs and it also deals with all the calls of customers and guides them properly. So what are you waiting for? Just give us a call and we offer the minimum rates as compared to other companies.

INDUSTRY

E-Commerce & Retail

You want to meet your customers where they are with a personalized journey that creates brand ambassadors. We go beyond eCommerce customer service, tools, and digital technology and bring the culture that increases your buyer community.

What’s Top Of Mind For Leaders In The Retail Industry?

Advancing retail customer service journeys with personalized eCommerce customer support that drives growth.

KEY DRIVERS IMPACTING RETAIL GROWTH INCLUDE:

  • demand for online shopping solutions continues to grow
  • digital transformation continues to advance at a record pace
  • customers continue to look for product quality and speed
  • customer satisfaction continues to drive competitive advantage

As retailers, you know how important it is to stay ahead of the eCommerce game.   Working with Helpware provides you with personalized eCommerce customer service solutions to support the fast-paced world of customized buyer journeys.
We provide the right humans in the loop to transform and integrate this journey.

Regardless of task type or interaction — by empowering the absolute best in “people as a service” we are that critical human connection within your loop of technology, communication, and services to support your customers along their journey.

Increase Customers

INDUSTRY

SaaS & Software

You want to exceed existing customer needs, expand your business opportunities, and create a strong brand in the market. We go beyond Saas and Software customer support, tools, and digital technology, and bring the culture that helps drive your growth strategy.

What’s Top Of Mind For Leaders In The Saas And Software Space?

Capitalizing on all potential areas of market expansion and growth in this fast-moving industry.

KEY DRIVERS IMPACTING SAAS AND SOFTWARE EXPANSION AND GROWTH INCLUDE:

  • high demand for expert marketing, sales, and customer service teams
  • capitalizing on timely opportunities to secure a loyal customer base
  • keeping pace with customer demand
  • creating a positive end-user experience
Industry leaders know how important it is to focus on business owners and management team needs during this time of high growth with many new competitors entering the space. Working with Helpware helps you stay ahead of the competition in this quickly changing environment with the latest technology and industry expertise.
Expedite Your Expansion

INDUSTRY

Healthcare & HealthTech

You want to drive growth at scale, advance patient experience and engagement and accelerate digital solutions. We go beyond business process outsourcing, tools, and digital technology and bring the culture that helps drive your growth strategy.

What’s Top Of Mind For Leaders In The Healthcare Industry?

Advancing patient experiences, developing growth at scale, and accelerating the right digital technology solution to support these efforts.

KEY DRIVERS IMPACTING GROWTH, DIGITAL ACCELERATION, AND PATIENT EXPERIENCE INCLUDE:

  • demand from patients to meet them where they are with care
  • accelerating digital advancements that can support strategies
  • patient satisfaction and engagement drives competitive advantage
  • data is the key driver in understanding cost and care accuracy

Working with Helpware provides you personalized business process outsourcing solutions to support the rapidly changing world of health care delivery and technology.

We provide the right humans in the loop to transform and support your growth and expansion strategies. Regardless of task type or interaction – By empowering the absolute best in “people as a service” we are that critical human connection within your loop of technology, communication, and services.

Expedite Your Expansion

INDUSTRY

Gaming & Entertainment

You want a strong connection with your users, which requires creating a positive product experience. User experience demands frontline support and quality. We go beyond gaming customer service, marketing, technology, and analytics to bring a culture that increases your user satisfaction and growth.

What’s Top Of Mind For Leaders In The Gaming And Entertainment Industry?

Enhancing user connections and experience and engaging with their primary target audience.

KEY DRIVERS IMPACTING GAMING AND ENTERTAINMENT GROWTH INCLUDE:

  • demand for engaging products continues to grow
  • new products entering the market continue to advance at a record pace
  • users continue to search for quality in design and service
  • user satisfaction continues to drive competitive advantage

Industry leaders know how important it is to stay ahead of the competition. Working with Helpware provides the required expertise to understand your users and optimize the appeal of your product.

Our approach allows dynamic integration regardless of your platforms, telephony, systems of record, and contact touchpoints. We consume and drive personalized interactions at every step along your customer journey. Leveraging the best tech stack, we put the right “people in the loop” at exactly the right time to support your users, target the right audience, and enhance their experience with your product.

Enhance Your Engagement

INDUSTRY

FinTech

You want a secure solution that uses modern technology, protects users, and meets industry regulations while creating customer satisfaction and loyalty. FinTech customers demand data security, risk mitigation, support, and quality. We go beyond customer service, data security, marketing, technology, and analytics support to bring a culture that increases your customer satisfaction and growth.

What’s Top Of Mind For Leaders In The Retail Industry?

Mitigating risk while maximizing customer experience to drive brand loyalty.

KEY DRIVERS IMPACTING FINTECH GROWTH INCLUDE:

  • demand for fraud and risk protection
  • competition entering at a record pace
  • user satisfaction and engagement
  • management of regulatory compliance and digital transformation

Industry leaders know how important it is to stay ahead of the competition. Working with Helpware provides the required expertise to support you in all areas that will optimize the appeal of your product.

Our approach allows dynamic integration regardless of your platforms, telephony, systems of record, and contact touchpoints. We consume and drive personalized interactions at every step along your customer journey. Leveraging the best tech stack, we put the right “people in the loop” at exactly the right time to support your customers, target the right audience, and enhance their experience with your product.

Expedite Growth With Security

INDUSTRY

Social Media

You want a strong connection with your social media users along with quality assurance and analytics to understand how to keep your audience connected to your brand. We go beyond social media customer service, tools, and digital technology and bring the culture that increases your user satisfaction and growth.

What’s Top Of Mind For Leaders In The Social Media Industry?

Enhancing user experience while ensuring security, staffing expertise, and wellness in content moderation.

KEY DRIVERS IMPACTING THE SOCIAL MEDIA INDUSTRY INCLUDES:

  • content and data volume increasing rapidly
  • users demand quality content
  • increased scrutiny and regulatory reviews of platforms
  • elimination of backlogs

Industry leaders know how important it is to manage content appropriately.  Working with Helpware provides the required expertise to manage your content and optimize the appeal of your product.

Our approach allows dynamic integration regardless of your platforms, telephony, systems of record, and contact touchpoints. We consume and drive personalized interactions at every step along your customer journey. Leveraging the best tech stack, we put the right “people in the loop” at exactly the right time to support your users, target the right audience, and enhance their experience with your product.

Enhance User Connections

INDUSTRY

On-Demand:
Food, Personal, Transportation

You want the latest in digital and live customer service to enhance your customers’ experience. With on-demand services empowering instant requests for food, personal goods, delivery, and transportation, traditional business models are being replaced.

What’s Top Of Mind For Leaders In The On-Demand Industry?

Creating a hassle-free environment that gets customers signed up easily and continuing to purchase on-demand goods or services.

KEY DRIVERS IMPACTING ON-DEMAND GROWTH INCLUDE:

  • ease of sign up and use
  • competitors entering the market at a record pace
  • user experiences and engagement
  • security and safety of user information

Industry leaders know how important it is to stay ahead of the competition. Working with Helpware provides the  required expertise to support you in optimizing interactions and satisfaction.

Our approach allows dynamic integration regardless of your platforms, telephony, systems of record, and contact touchpoints. We consume and drive personalized interactions at every step along your customer journey. Leveraging the best tech stack, we put the right “people in the loop” at exactly the right time to support your users, target the right audience, and enhance their experience with your product.

Enhance On Demand Experiences

INDUSTRY

Public Sector

You want a secure solution that uses modern technology, protects citizens, and meets industry regulation while creating customer satisfaction and loyalty. Citizens demand quality customer service as well as secure support. We go beyond customer service, data security, marketing, technology, and analytics support to bring a culture that increases your customer satisfaction and growth.

What’s Top Of Mind For Leaders In The Government Industry?

While government agencies rarely have direct competitors or disruptive start-ups in their markets, the need for an improved citizen experience and engagement is just as important.

Customer experience improvements allow you to outperform your mission, meet your budget goals, and drive a superior culture of serving citizens and building communities.

KEY DRIVERS IMPACTING GOVERNMENT CUSTOMER EXPERIENCE INCLUDE:

  • ease of use and access to information
  • multi-channel platform availability
  • modern technology utilization
  • security and safety of consumer data

Working with Helpware provides the required expertise to support you in all areas that will optimize the utilization of your services. Our approach allows dynamic integration regardless of your platforms, telephony, systems of record, and contacts touchpoints. We consume and drive personalized interactions at every step along your customer journey. Leveraging the best tech stack, we put the right “people in the loop” at exactly the right time to deliver needed support for your mission.

Enhance Customer Experience